Unable to complete Gate Setup

When your centurion gate motor is failing to complete the setup. different erros messages will be displayed on the controller screen. Let look at the different messages, their meaning and ways to resolve the problem

Message: Multiple Pulses on Origin

Possible causes

• Sensor positioned too far from the origin magnet
• Sensor and origin manget positioned at different heights
• Incorrect orientation of magnet inside enclosure
• More than one magnet on gate
• Incorrect orientation of origin magnet
• Magnetised item on rack
• Incorrect orientation of the electric motor is causing induction
• Missing pins on origin enclosure• Faulty harness
• Faulty origin sensor

Solutions

Ensure that the sensor is as close as possible to the origin
magnet – ideally the gap should be approximately 13mm.
Refer to Figure 1 on page 2
• Sensor and origin magnet should be positioned at the
same height
• Ensure that there is only one magnet on the gate
• Ensure that there are no items such as metal bars on the
rack that could have become magnetised
• Orientate the electrical motor so that the wires are facing
away from the controller
• Replace faulty origin sensor
• Open sensor enclosure and correct orientation of internal
magnet

Message: Origin not found

possible causes

• The distance is too great between the origin sensor and
the magnet
• The magnet and sensor are mounted at different levels
• Incorrect orientation of magnet
• The gate is getting stuck at a certain point before the
magnet has passed the sensor
• Faulty origin sensor

Solutions

• Check the information screen on page 75 – it should
display the position of the magnet (left/right) when the
magnet is passing the sensor
• Ensure that the magnet and sensor are mounted at the
same level
• Ensure that there is an audible ‘click’ whenever the
magnet passes the origin sensor
• Ensure that the arrow on the magnet is facing the
operator – there should be a repelling action when the
magnet is brought near the sensor
• Move the magnet closer to the origin sensor. Refer to
Figure 1 on page 2
• Replace the origin sensor

Message: No endstops found

Possible causes

• Mechanical Endstops have not been installed
• Oil in DOSS chamber
• DOSS faulty or disconnected
• Electric fence contact preventing gate from reaching fully
closed position
• Faulty electrical motor

Solutions

• Install physical Endstops in order to induce the stall
needed to stop the motor
• Ensure that the harness is connected on both the
controller and DOSS side
• Check for evidence of oil on the encoder by following the
procedure documented below: (D5-Evo/D5-Evo
Low-Voltage only)
• Remove the DOSS and carrier so that the encoder wheel
is clearly visible
• Disengage the gearbox
• Place your finger on the wheel
• Move the gate a metre or so in both directions
• Check your finger for oil
• Place an endstop approximately 100mm before the fully
closed position and perform setup procedure
• Disconnect the motor wires from the controller and place
them directly on the battery terminals to check whether
the motor runs. If not, replace the electric motor.

Message: Inconsistant endstops

Possible causes

• Mechanical Endstops are not securely fitted
• Poor meshing between rack and pinion due to excessive
gap, missing teeth, etc.
• Faulty DOSS sensor
• Electric fence contact preventing gate from reaching fully
closed position

Solutions

• Ensure that Endstops are sturdy and do not move
• Ensure that gap between rack and pinion is approximately 3mm
• Check for missing teeth on rack
• Place an endstop approximately 100mm before the fully
closed position and perform setup procedure

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